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Exchange and Return Policy

Returns & Exchanges Policy
At Naise Shopper, we are committed to offering high-quality, authenticated luxury items. Due to the exclusive and curated nature of our inventory, we offer an exclusive 14 day exchange only. This policy reflects the rigorous standards we uphold in our selection and authentication processes.

Please review the following terms carefully:

1. 14 DAY EXCHANGE ONLY

  • 14 Day Exchange Only : We accept exchanges only within 14 days of the date of delivery. We will assist in the exchange of product or once product is received in our warehouse and re-authenticated, we will offer store credit for new purchase in the future. The client is responsible for payment for return shipment. No refunds will be issued under any circumstance unless stated in exceptions

  • Exceptions: In the rare event that you receive an item that is damaged or incorrect, please contact us within 7 days of delivery at support@naiseshopper.com. We will evaluate the issue and provide a resolution if your claim is approved.

2. Authenticity & Quality Assurance

All items undergo a meticulous inspection and authentication process before being listed for sale. We source exclusively from authorized boutiques and authorized suppliers to guarantee authenticity and uphold the highest standards of quality.
If you have any concerns regarding the condition or authenticity of an item, we encourage you to reach out prior to completing your purchase.

3. Product Descriptions & Sizing

We strive to provide clear, detailed product descriptions, accurate sizing information, and high-quality images. Please review all information carefully before making a purchase.
If you have questions or need assistance, contact us at support@naiseshopper.com or via WhatsApp at +1 407-952-1072.

4. Custom, Pre-Loved, and Pre-Order Items

For custom orders, pre-loved items, or items purchased on a pre-order basis, shipping timelines may vary. These items are also subject to our final sale policy and are not eligible for return or exchange.

5. Contact Information

For any inquiries or additional support, please feel free to reach out: